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RelayHealth Communicator
Secure on-line Management of Patient and colleague communications
Communications
Communication is essential to safely providing quality health care. Providers must be able to easily communicate with patients, colleagues, and have access to information across the care settings. And all communications should be embedded in the workflow and managed in a clinically relevant manner.
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Benefits
- Streamline referrals and care coordination
- Ensure security and privacy compliance
- Increase patient satisfaction and access
- Proactively message patients to promote wellness and improve care compliance
Features
- Shift routine patient communications online
- Securely communicate across care transitions
- SaaS based with minimal investment or effort to implement
- Leverage current workflows with or without an EMR
Shift Patient Communications Online
In lieu of unproductive phone calls, Communicator enables patients to electronically request appointments, prescription refills, and ask routine questions. And all care requested, discussed, and provided is documented and stored within the patient’s record.
Streamline Referrals and Care Coordination
Using Communicator, providers can easily create referral networks, attach relevant documents, include health summaries, and share information securely. This eliminates the manual coordination, phone tag, and incomplete information of previous methods. And it’s a great tool to keep patients engaged.
Maximize the Value of Messaging Information
Communicator leverages the RelayHealth Platform to assign communications to clinically relevant places within the patient’s record. As Continuity of Care Documents (CCD) are received, the medications , allergies, diagnoses, and other information are placed in appropriate charting locations. The same information also updates the Personal Health Record for the patient’s reference.
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